SHIPPING

Last shipping dates before Christmas:
Standard Shipping: Wednesday 20th December - ORDER BEFORE 1PM
Next Day: Thursday 21st December - ORDER BEFORE 1PM

For Zones 1 & 2 we endeavour to deliver within 3 working days of your order being placed for all alcoholic items unless alternative dates are stated in the product description; and subject to goods being in stock. please contact us if your order has not been delivered within this time frame.

Standard UK
Bottle Amount £0-80 £80+ Collection
Price: £5.50 FREE POSTAGE FREE
Non Alcohol Order Value £ 0.00 - 80.00 £ 80.00+ Collection
Price: £5.50 FREE POSTAGE FREE
Next Day Deliveries
Next Day Deliveries - Order before 1PM for next working day delivery. Orders after 1PM on a Friday will be delivered the following Tuesday.
Bottle Amount 1-6 7-18 19+
Price £11.99 £16.00 £25.99
Highlands area and the Islands
Applies to the following Postcodes: IV, HS, KA27-28, KW, PA20-PA49, PA60-PA78, PH17-PH26, PH30-PH44, PH49-PH50, ZE
Bottle Amount All
Price £5.50
Non Alcohol Order Value £ 0.00 - £ 80 £ 80.00+
Price £3.50 FREE POSTAGE
Northern Ireland, Isle of Man & Isles of Scilly
Bottle Amount 1-7 8+
Price £10.00 £16.00
Non Alcohol Order Value £ 0.00 - 49.99 £ 75.00+
Price £3.50 FREE POSTAGE
HEAVY ITEMS MAY BE CHARGED MORE, ie: EDGE SCULPTURES
Our team may contact you confirming any additional costs
Channel Islands
Bottle Amount 1 2 3 4 5 6 7 8-14 15+
Price £28.99 £28.99 £28.99 £28.99 £28.99 £28.99 £28.99 £48.99 CONTACT US
Remote Areas upto 7 8+
Price £48.99 CONTACT US
Republic of Ireland (2 options)
TWO OPTIONS
OPTION ONE - CUSTOMER PAYS COURIER FOR RELEASE AND RESPONSIBLE FOR FEES/TAXES/DUTIES - THERE IS A £6 CUSTOMS CLEARANCE FEE; UK VAT IS REMOVED AT THE CHECKOUT
OPTION TWO: YOU PREPAY FEES/TAXES IN ADVANCE TO US (WE WILL PAY THE COURIER BEFOREHAND); UK VAT IS REMOVED AT THE CHECKOUT
FEES INCLUDE:
1. SHIPPING COSTS AS PER TABLE BELOW
2. FEE FOR PREPAY £16
3. BREXIT FEE £6
4. IRELAND EXCISE TAX FOR ALCOHOL (WE'VE SET AN AVERAGE OF £18 PER BOTTLE - this is subject to change)
5. IRELAND VAT at 23%
Bottle Amount 1-7 8-14 15-21 22-28
Price £16.90 £33.80 £52.99 £67.60
HEAVY ITEMS WITH WOODEN BOXES MAY BE CHARGED MORE
Our team may contact you confirming any additional costs
Belgium (2 options)
TWO OPTIONS
OPTION ONE - CUSTOMER PAYS COURIER FOR RELEASE AND RESPONSIBLE FOR FEES/TAXES/DUTIES - THERE IS A £6 BREXIT FEE; UK VAT IS REMOVED AT THE CHECKOUT
OPTION TWO: YOU PREPAY FEES/TAXES IN ADVANCE TO US (WE WILL PAY THE COURIER BEFOREHAND); UK VAT IS REMOVED AT THE CHECKOUT
FEES INCLUDE:
1. SHIPPING COSTS AS PER TABLE BELOW
2. FEE FOR PREPAY £16
3. BREXIT FEE £6
4. BELGIUM EXCISE TAX FOR ALCOHOL (WE'VE SET AN AVERAGE OF £12 PER BOTTLE - this is subject to change)
5. BELGIUM VAT at 21%
Bottle Amount 1-7 8-14 15-21 22-28
Price £16.50 £33.00 £47.50 £62.00
HEAVY ITEMS WITH WOODEN BOXES MAY BE CHARGED MORE
Our team may contact you confirming any additional costs
Luxembourg (2 options)
TWO OPTIONS
OPTION ONE - CUSTOMER PAYS COURIER FOR RELEASE AND RESPONSIBLE FOR FEES/TAXES/DUTIES - THERE IS A £6 CUSTOMS CLEARANCE FEE; UK VAT IS REMOVED AT THE CHECKOUT
OPTION TWO: YOU PREPAY FEES/TAXES IN ADVANCE TO US (WE WILL PAY THE COURIER BEFOREHAND); UK VAT IS REMOVED AT THE CHECKOUT
FEES INCLUDE:
1. SHIPPING COSTS AS PER TABLE BELOW
2. FEE FOR PREPAY £16
3. BREXIT FEE £6
4. LUXEMBOURG EXCISE TAX FOR ALCOHOL (WE'VE SET AN AVERAGE OF £6 PER BOTTLE - this is subject to change)
5. LUXEMBOURG VAT at 17%
Bottle Amount 1-7 8-14 15-21 22-28
Price £19.90 £33.50 £47.50 £62.00
HEAVY ITEMS WITH WOODEN BOXES MAY BE CHARGED MORE
Our team may contact you confirming any additional costs
Netherlands (2 options)
TWO OPTIONS
OPTION ONE - CUSTOMER PAYS COURIER FOR RELEASE AND RESPONSIBLE FOR FEES/TAXES/DUTIES - THERE IS A £6 CUSTOMS CLEARANCE FEE; UK VAT IS REMOVED AT THE CHECKOUT
OPTION TWO: YOU PREPAY FEES/TAXES IN ADVANCE TO US (WE WILL PAY THE COURIER BEFOREHAND); UK VAT IS REMOVED AT THE CHECKOUT
FEES INCLUDE:
1. SHIPPING COSTS AS PER TABLE BELOW
2. FEE FOR PREPAY £16
3. BREXIT FEE £6
4. NETHERLANDS EXCISE TAX FOR ALCOHOL (WE'VE SET AN AVERAGE OF £7 PER BOTTLE - this is subject to change)
5. NETHERLANDS VAT at 21%
Bottle Amount 1-7 8-14 15-21 22-28
Price £19.90 £33.50 £47.50 £62
HEAVY ITEMS WITH WOODEN BOXES MAY BE CHARGED MORE
Our team may contact you confirming any additional costs
Denmark (2 options)
TWO OPTIONS
OPTION ONE - CUSTOMER PAYS COURIER FOR RELEASE AND RESPONSIBLE FOR FEES/TAXES/DUTIES - THERE IS A £6 CUSTOMS CLEARANCE FEE; UK VAT IS REMOVED AT THE CHECKOUT
OPTION TWO: YOU PREPAY FEES/TAXES IN ADVANCE TO US (WE WILL PAY THE COURIER BEFOREHAND); UK VAT IS REMOVED AT THE CHECKOUT
FEES INCLUDE:
1. SHIPPING COSTS AS PER TABLE BELOW
2. FEE FOR PREPAYING DUTIES: £16
3. BREXIT FEE £6
4. DENMARK EXCISE TAX FOR ALCOHOL (WE'VE SET AN AVERAGE OF £8 PER BOTTLE - this is subject to change)
5. DENMARK VAT at 25%
Bottle Amount 1-7 8-14 15-21 22-28
Price £27.50 £44.00 £62.00 £80.00
HEAVY ITEMS WITH WOODEN BOXES MAY BE CHARGED MORE
Our team may contact you confirming any additional costs
France (unable to ship).
Unfortunately due to the UK leaving the EU, we are (currently) unable to ship alcohol to France.
Germany (2 options)
TWO OPTIONS
OPTION ONE - CUSTOMER PAYS COURIER FOR RELEASE AND RESPONSIBLE FOR FEES/TAXES/DUTIES - THERE IS A £6 CUSTOMS CLEARANCE FEE; UK VAT IS REMOVED AT THE CHECKOUT
OPTION TWO: YOU PREPAY FEES/TAXES IN ADVANCE TO US (WE WILL PAY THE COURIER BEFOREHAND); UK VAT IS REMOVED AT THE CHECKOUT
FEES INCLUDE:
1. SHIPPING COSTS AS PER TABLE BELOW
2. FEE FOR PREPAY £16
3. BREXIT FEE £6
4. GERMAN EXCISE TAX FOR ALCOHOL (WE'VE SET AN AVERAGE OF £6 PER BOTTLE - this is subject to change)
5. GERMAN VAT at 19%
Bottle Amount 1-7 8-14 15-21 22-28
Price £22.50 £36.50 £51.00 £65.90
HEAVY ITEMS WITH WOODEN BOXES MAY BE CHARGED MORE
Our team may contact you confirming any additional costs
Italy (unable to ship).
Unfortunately due to the UK leaving the EU, we are (currently) unable to ship alcohol to Italy.
Poland (unable to ship).
Unfortunately due to the UK leaving the EU, we are (currently) unable to ship alcohol to Poland.
Spain (unable to ship).
Unfortunately due to the UK leaving the EU, we are (currently) unable to ship alcohol to Spain.
Greece, Portugal & Cyprus (unable to ship).
Unfortunately due to the UK leaving the EU, we are (currently) unable to ship alcohol to Greece, Portugal & Cyprus.
Lithuania, Slovakia, Slovenia. (unable to ship).
Unfortunately due to the UK leaving the EU, we are (currently) unable to ship alcohol to Lithuania, Slovakia, Slovenia.
Czech Republic - Taxes Unpaid
Please note, you are responsible for customs charges before the courier releases the order. Be aware of this before placing orders.

Bottle Amount 1-6 7-12 13-21 22-27
Price £34.90 £52.00 £71.00 £89.50
HEAVY ITEMS MAY BE CHARGED MORE, ie: Items with Wooden Boxes etc, we may contact you if these require extra payment.
Finland
CUSTOMER PAYS COURIER FOR RELEASE AND RESPONSIBLE FOR FEES/TAXES/DUTIES - THERE IS A £6 BREXIT FEE; UK VAT IS REMOVED AT THE CHECKOUT
Bottle Amount 1-7 8-14 15-21 22-28
Price £27.00 £43.90 £62.00 £80.5
HEAVY ITEMS WITH WOODEN BOXES MAY BE CHARGED MORE
Our team may contact you confirming any additional costs
Sweden (unable to ship).
Unfortunately due to the UK leaving the EU, we are unable to ship to Sweden.
Hungary (unable to ship).
Unfortunately due to the UK leaving the EU, we are unable to ship to Hungary.
Zone 9a: Estonia, Latvia, Malta.
Bottle Amount 1-2 3-4 5-6 7+
Price £59.99 £119.98 £179.96 CONTACT US FOR QUOTE
Non Alcohol Items 1-2 3+
Price £16.65 £33.30
HEAVY ITEMS MAY BE CHARGED MORE, ie: EDGE SCULPTURES
Our team may contact you confirming any additional costs
Zone 9b: Gibraltar, San Marino, Switzerland, Andorra. Albania, Belarus, Bulgaria, Croatia, Iceland, Macedonia the Former Yugoslav Republic of, Moldova Republic of, Montenegro, Serbia Armenia, Bosnia and Herzegovina, Cape Verde, Faroe Islands, Georgia, Greenland, Liechtenstein Turkey, Romania.
HEAVY ITEMS MAY BE CHARGED MORE, Our team may contact you confirming any additional costs
Bottle Amount 1-4 5-8 9-12 13-16 17+
Price £62.00 £110.00 £150.00 £186.00 CONTACT US FOR QUOTE
Non Alcohol Items 1-2 3+
Price £22.00 £48.00
Switzerland - Bottle amount: 1-7 8-14 15-21
Price £30 £60 £90
CROATIA - Bottle amount: 1-7 8-14 15-21
Price £27.08 £39.58 £66.77
Please contact us if you have any quantity above 21 bottles.
Austria.
UK VAT is removed from the product. PLEASE NOTE - ANY FEES/TAXES ARE PAYABLE BY THE CUSTOMER

Bottle amount: 1 2 3 4 5 6 7
Price £28.25 £56.50 £84.75 £113.00 £141.25 £169.50 £197.75
HEAVY ITEMS MAY BE CHARGED MORE, ie: Items with Wooden Boxes etc, we may contact you if these require extra payment.
Norway.
UK VAT is removed from the product, There is now a Customs Clearance fee for Norway, currently £6 per parcel, and also fees that work out just over £1 per bottle. PLEASE NOTE - ANY FEES/TAXES ARE PAYABLE BY THE CUSTOMER

Bottle amount: 1 2 3-4 5-7 8 9 10-11 12-14 15 16 17-18 19-21 22-28 29-35
Price £25.00 £26.00 £28.00 £30.00 £35.00 £38.00 £42.00 £50.00 £75.00 £78.00 £80.00 £88.00 £100.00 £125.00
HEAVY ITEMS MAY BE CHARGED MORE, ie: Items with Wooden Boxes etc, we may contact you if these require extra payment.
New Caledonia
Bottles: 1 2 3-4 5-7 8 9 10-11 12-14
Price £47.99 £58.99 £88.99 £149.99 £164.99 £179.99 £209.99 £279.99
HEAVY ITEMS MAY BE CHARGED MORE, ie: bottles with wooden boxes, our team may contact you confirming any additional costs
Zone 10: Canada (ALBERTA & MANITOBA ONLY).
Bottles: 1 2 3-4 5-7 8 9 10-11 12-14
Price £40.50 £48. 50 £68.50 £108.00 £119.00 £129.00 £149.00 £190.00
Bottles: 15 16 17-18 19-21 22-28 29-35
Price £205.00 £215.00 £240.00 £292.00 £393.00 £500.00
HEAVY ITEMS MAY BE CHARGED MORE, ie: bottles with wooden boxes
Our team may contact you confirming any additional costs
Puerto Rico.
UK VAT is removed from the product. PLEASE NOTE - ANY FEES/TAXES ARE PAYABLE BY THE CUSTOMER

Bottle amount: 1 2 3-4 5-7 8 9 10-11 12-14
Price £62.00 £77.00 £115.00 £200.00 £222.00 £244.00 £288.00 £384.00
HEAVY ITEMS MAY BE CHARGED MORE, ie: Items with Wooden Boxes etc, we may contact you if these require extra payment.
Zone 10a: USA.
We currently ship LEGALLY to the states with UPS, (ie we don't state it's Olive Oil or Glassware), taxes and fees are covered for importing into these states mentioned below.
We can ONLY ship alcohol to the following states: Alaska, California, Connecticut, Delaware, Florida, Idaho, Louisiana, Maine, Maryland, Massachusetts, Nebraska, New Jersey, New Mexico, New York, Oregon, Rhode Island, Texas, Vermont, Virginia, Washington District of Columbia, Wyoming, Washington, Georgia, Illinois, Pennsylvania, North Carolina and South Carolina.
We are currently working with our courier, for more states, but it's not changed for some time.

We do not ship to PO Boxes.

TARIFF: Currently set at 25% of the Retail Price, however this only applies to Single Malt Whisky, which means Blends/grains etc do not get the tariff.
We will contact you in relation to Tariffs if we need to.

COVID-19 UPDATE: Our pricing includes an emergency situation levy imposed by the airlines, we hope this will be removed in due course, (currently working out around £5 per bottle).

Bottle Amount 1 2 3 4 5 6 7 8 9 10-11 12-13 14
Total cost of order is under £800:: £45.00 £65.00 £82.00 £100.00 £110.00 £125.00 £150.00 £170.00 £190.00 £215.00 £240.00 £265.00
Total cost of order is over £800 but under £1600: £60.00 £77.00 £99.00 £120.00 £126.00 £140.00 £165.00 £185.00 £205.00 £225.00 £255.00 £280.00
Total cost of order is over £1600:: £170.00 £200.00 £230.00 £260.00 £280.00 £310.00 £320.00 £330.00 £350.00 £360.00 £375.00 £400.00
HEAVY ITEMS MAY BE CHARGED MORE
Our team may contact you confirming any additional costs
Zone 11: Australia, Hong Kong, Japan, Indonesia, Malaysia, New Zealand, Philippines, Thailand.
Bottle Amount 1-2 3-4 5-7 8-9 10-11 12-14 15-16 17-21 22+
Price £44.00 £60.00 £99.00 £120.00 £150.00 £180.00 £210.00 £250.00 CONTACT US FOR QUOTE
HEAVY ITEMS MAY BE CHARGED MORE, ie: XOP boxes, items with wooden boxesOur team may contact you confirming any additional costs
Singapore
Bottle Amount 1-2 3-4 5-7 8-14 15-21 22-28 28-35 36+
Price £55.00 £75.00 £99.00 £189.00 £288.00 £377.00 £466.00 CONTACT US FOR QUOTE
HEAVY ITEMS MAY BE CHARGED MORE, ie: XOP boxes, items with wooden boxesOur team may contact you confirming any additional costs
Taiwan
Bottle Amount 1 2-4 5-7 8-14 15-21 22-28 28-35 36+
Price £48.99 £78.99 £109.99 £209.99 £309.99 £409.99 £509.99 CONTACT FOR QUOTE
HEAVY ITEMS MAY BE CHARGED MORE, ie: XOP boxes, items with wooden boxes. Our team may contact you confirming any additional costs
Zone 11b: South Korea, (may be customs problems upon arrival in destination country)
Bottle Amount 1 2-3 4-7 8-14 15-21 22-28 28-35 36+
Price £47.99 £79.90 £138.00 £257.00 £410.00 £564.00 £733.00 CONTACT US FOR QUOTE
HEAVY ITEMS MAY BE CHARGED MORE, ie: Wooden Boxes or display cases
Our team may contact you confirming any additional costs
Zone 11c: Macau SAR China, (may be customs problems upon arrival in destination country)
Bottle Amount 1-2 3-4 5-7 8-9 10-11 12-14 15-16 17-21 22+
Price £44.00 £60.00 £99.00 £120.00 £150.00 £180.00 £210.00 £250.00 CONTACT US
HEAVY ITEMS MAY BE CHARGED MORE, ie: Wooden Boxes or display cases
Our team may contact you confirming any additional costs
Zone 12: India, South Africa, United Arab Emirates (may be customs problems upon arrival in destination country)
Bottle Amount 1 2 3-4 5-7 8 9 10-11 12-14 15+
Price £46.00 £55.00 £81.50 £138.00 £153.00 £167.90 £196.00 £257.00 CONTACT US
Non Alcohol Items 1-2 3+
Price £25.00 £50.00
HEAVY ITEMS MAY BE CHARGED MORE, ie: EDGE SCULPTURES
Our team may contact you confirming any additional costs
Barbados.
Bottle Amount 1 2 3-4 5-7 8 9 10.11 12-14 15+
Price £61.00 £76.00 £116.00 £138.00 £222.00 £243.50 £287.00 £383.00 CONTACT US FOR QUOTE
Non Alcohol Items 1-2 3+
Price £25.00 £50.00
HEAVY ITEMS MAY BE CHARGED MORE, ie: EDGE SCULPTURES
Our team may contact you confirming any additional costs
Zone 12a:Mexico, Qatar.
Bottle Amount 1 2 3-4 5-7 8 9 10-11 12-14 15+
Price £46.00 £55.00 £81.50 £138.00 £153.00 £167.90 £196.00 £257.00 CONTACT US
Non Alcohol Items 1-2 3+
Price £25.00 £50.00
HEAVY ITEMS MAY BE CHARGED MORE, ie: EDGE SCULPTURES
Our team may contact you confirming any additional costs
Zone 12b: Israel, (may be customs problems upon arrival in destination country)
Bottle Amount 1 2 3-4 5-7 8 9 10-11 12-14 15+
Price £39.00 £47.50 £67.50 £106.50 £116.00 £126.00 £145.00 £187.00 CONTACT US
HEAVY ITEMS MAY BE CHARGED MORE, ie: Wooden Boxes or display cases
Our team may contact you confirming any additional costs
Delivery Timescales

For Zones 3 to 5 we endeavour to deliver 5 - 6 working days of your order being placed unless alternative delays are stated in the product description; and subject to goods being in stock.

For Zones 6 to 8 we endeavour to deliver 6 - 10 working days of your order being placed unless alternative delays are stated in the product description; and subject to goods being in stock.

For Zone 9 we endeavour to deliver 6 - 10 working days of your order being placed unless alternative delays are stated in the product description; and subject to goods being in stock.

ZONE USA - We do not ship to PO Boxes or MILITARY bases - your order WILL be cancelled.

ZONE USA - We do not ship to Alabama, Arkansas, Kentucky, Mississippi, New Hampshire (hope to be back delivering soon), Pennsylvania and Utah due to local transportation laws. Your order WILL be cancelled.

ZONE USA - Delivery time is approximately 5-10 days
Duty is paid on your order.

ZONE USA - SHIPMENTS REQUIRE AN ADULT SIGNATURE.
DELIVERY WILL BE ATTEMPTED 3 TIMES - YOU MUST MAKE ALL EFFORTS TO RECEIVE THE PARCEL.
IF WE HAVE TO ARRANGE A RE-DELIVERY - A FURTHER POSTAGE CHARGE WILL OCCUR.

ZONE USA - PLEASE NOTE - THERE IS NO COVER ON DAMAGE - PLEASE USE YOUR OWN INSURANCE ONCE ITEMS LEAVE OUR PREMISES WE DO NOT ACCEPT ANY LIABILITY. UNFORTUNATELY WE ARE UNABLE TO SHIP TO CHINA AT THE PRESENT TIME

Zone USA - WE NOW SHIP WHISKY TO THE USA PLEASE NOTE - THERE IS NO COVER ON DAMAGE - PLEASE USE YOUR OWN INSURANCE ONCE ITEMS LEAVE OUR PREMISES WE DO NOT ACCEPT ANY LIABILITY.

For Zone 11 we endeavour to deliver 7-21 working days of your order being placed unless alternative delays are stated in the product description; and subject to goods being in stock.

Islands

There may be occasions where the delivery address is an island, or territory of a region. This may incur additional shipping fees, and you will be advised accordingly. If you would like to confirm this with us before placing the order, please email [email protected]

Customs Information

INTERNATIONAL CUSTOMS & DAMAGE COVER

Our whiskies are subject to VAT (Value added tax) and are charged dependent on the destination address.
Any charges for customs clearance MUST be paid by you the customer, we have no control whatsoever over these charges and do not know if they will be charged or not.
If you are ordering for delivery within BRAZIL, CANADA OR RUSSIA, please be aware that Customs may destroy the package.
Tyndrum Whisky cannot be held responsible and as a result no refund will be given.
If your order is returned to us by any customs or any authorities, then we will refund the value of the items - SHIPPING CANNOT BE REFUNDED.
If your order is returned to us damaged we will take images of the damaged parcel ready for your own insurers.
PLEASE NOTE - This is not just limited to the countries noted above, and information is still valid if customs or other regulatory body seizes the consignment.

Some countries have restrictions on the supply of alcohol products. The order you place maybe liable for local sales taxes and duties upon arrival in the destination country. ANY additional charges are entirely the responsibility of the addressee/recipient.
For further information - we recommend that you contact your local customs/government office for further information.
We will dispatch to your country at THE CUSTOMER'S RISK, and we cannot guarantee delivery.
It is the customers responsibility to ensure that any product that is purchased from us is insured against accidental damage / breakage during shipment.
Tyndrum Whiskycannot be held responsible for any damage incurred.
Customs may impound/sieze or open for inspection and as a result will delay their delivery to you.

Please be aware that Customs may destroy the package. Tyndrum Whisky cannot be held responsible and as a result no refund will be given.
If your order is returned to us by any customs or any authorities, then we will refund the value of the items - SHIPPING CANNOT BE REFUNDED.
If your order is returned to us damaged we will take images of the damaged parcel ready for your own insurers.
PLEASE NOTE - This information is not limited to the countries noted above, and information is still valid if customs or other regulatory body seizes the consignment.

UNDELIVERED ITEMS

UNDELIVERED ITEMS


UNDELIVERED ITEMS

On occasion we get items / orders returned to us.
Royal Mail/PARCELFORCE will often leave a card if you haven't been available, however we understand that in some cases this doesn't happen.
PLEASE check with us if you haven't received your order within 7 days (or check 'Your Account' area for tracking information).
If your item has been sent - PLEASE CHECK WITH YOUR LOCAL POST OFFICE / DEPOT.
If your item has been sent - PLEASE CHECK YOUR ACCOUNT - You can find your tracking number when clicking through to Parcelforce/Royal Mail website, please contact Parcelforce to search for your parcel: 0844 800 4466
If your item / order is returned to us - there will be a further delivery charge.
If you do not wish to pay this - then the cost of the original goods will be refunded - the original postage cost is not refundable in this case.
YOU MUST Contact us to open a claim within 30 days of dispatch for us to investigate any delivery not completed or missing.

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